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Mon, 21 Jun

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#04-100

Cold Call Warm Conversations

One of the pivotal steps of sales is the first contact. We want you to ace your initial contact with a framework that arms you with the knowledge and techniques in creating a personal yet powerful introduction, leading to a warm conversation while discovering the needs of your customers.

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Cold Call Warm Conversations
Cold Call Warm Conversations

Time & Location

21 Jun 2021, 09:00 – 18:00 GMT+8

#04-100, 100 Orchard Rd, Singapore 238840

About the Course

One of the pivotal steps of sales is the first contact. We want you to ace your initial contact with a framework that arms you with the knowledge and techniques in creating a personal yet powerful introduction, leading to a warm conversation while discovering the needs of your customers.

You will walk away with a proven framework and tools that you can use immediately in building a warm and productive conversation with your customers. 

Duration: 1-day (8-CPD Hours)

Audience: Sales, Service, Ops Personnel in the financial industry who have to make sales- or marketing-related calls to customers. 

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Course Info: Course

Course Subsidy Information​

  1. IBG-STS accredited course Enhanced Funding Support where 95% (till 30 June 2021; thereafter 70%) of the course fee is subsidised.

  2. Singapore Citizens aged 40 years & above will be eligible for 90% co-funding of direct training costs.

  3. Grant capped at S$7,000 per participant per programme.

  4. When a participant (Singapore Citizen or Singapore Permanent Resident, physically based in SG) is sponsorsed by company, Training Grant Allowance (TAG) of S$15/hour is available for programmes commencing between 8 April 2020 and 30 June 2021 and completed no later than 30 September 2021.

  5. TAG will be reimbursed to the relevant sponsoring companies upon the participants' successful completion and passing the assessment component of the IBF-STS programme.

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