Our Solution: Develop Assertiveness Skills to Supplement your Technical Skills

Many people believe that assertiveness is a personality trait, and that those who have it will naturally get ahead in life. But people are not born assertive. Fortunately, anyone can learn to increase self-esteem, self-confidence, and develop an assertive personality that will bring success in the workplace—for themselves and their organization. A practical and interactive workshop for anyone who has the technical skills for success on the job, but has not advanced because of inadequate skills in dealing with bosses, clients, vendors, colleagues, and even subordinates.

Key Takeaways - Stand Up for Yourself: Communicating with Authority, Tact and Impact

Let Internationally Renowned Communication Coach, Mr. David Goldwich help you to:

• Understand the importance of assertiveness on and off the job
• Enhance your self-esteem and self-confidence
• Distinguish passive, assertive, and aggressive personality types
• Learn assertive language patterns
• Recognize passive, assertive, and aggressive body language and behaviors
• Learn how to ask with confidence
• Learn to say “No” without causing offense
• Plan and conduct difficult conversations
• Project confidence to people you meet
• Converse with others confidently
• Learn to speak up whenever you feel the need through the methodologies of Case Study, Presentation, Role Play, Team Work and Media Learning, etc.

Who Should Attend

This workshop is especially beneficial to managers, supervisors, executives, customer service personnel, administrators and officers who seek to manage and communicate assertively with others at work. It is also useful for any individual who has identified assertiveness as a personal and professional need.

Aventis Master Trainer: David Goldwich

David Goldwich is a “reformed” lawyer who is committed to helping people get what they want by teaching them how to play the negotiation game and be assertive, compelling, persuasive communicators. David advocates the interest-based negotiation approach developed at Harvard to achieve win-win outcomes, though he can also take the gloves off and teach more hardball tactics and counter-tactics.

He uses simulations, role play, skits, and interactive sessions to help participants learn and improve critical negotiating skills and behaviors. David is the author of Win-Win Negotiations: Developing the Mindset, Skills and Behaviours of Win-Win Negotiators. David holds a MBA and JD degrees from accredited and respected bricks-and-mortar universities. He practiced law in the United States for more than ten years, arguing before judges and political, government, and community bodies.